Oakwood Energy Group is a family led business with a strong vision for the future. Extensive experience in the Energy industry gives Oakwood the benefit of having already seen and overcome many different obstacles and configurations.
Our standards are defined by our customers so that we deliver the best care for them. We will:
Our staff are essential in delivering our services and ensuring our customers are satisfied. We will:
Efficient correspondence with customers is essential in keeping them satisfied. We will:
All workmanship warranties and deposits are secured by the Independent Warranty Association.
We are also fully insured by the NICEIC Insurance services with a Public Liability Cover of £5,000,000. If you have any other questions about our cover don’t hesitate to contact us.
We want to ensure that our customer care is optimal and this will be measured by our customers. We will:
As NICEIC Approved Contractors we are highly accredited to offer all types of electrical installations to BS7671, 17th Edition Wiring Regulations.
If you are not satisfied or have a complaint about the conduct/behaviour of a member of the team, our service or our work, then please contact:
By telephone on 0845 567 7333
By email on firstname.lastname@example.org
Or by post: Oakwood Energy Ltd, 16 Weaver Valley Road, Winsford, Cheshire, CW7 3JU
Oakwood Energy Ltd are a member of the Renewable Energy Consumer Code (RECC) https://www.recc.org.uk/
The RECC offer a complaints service for disputes relating to the installation of small-scale domestic renewable systems.
Should you wish to make a complaint please contact the RECC https://www.recc.org.uk/consumers/how-to-complain